The PROXY Pro Workstation Edition is a simple, peer-to-peer style remote support tool enabling support representatives or technicians to take remote control of machines within their LAN.
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The PROXY Pro Workstation Edition consists of the following components:
The Workstation Edition was initially designed with small to medium-size businesses in mind looking for an easy-to-use, secure on-premise remote support solution for a small number of remote desktops. However, the PROXY Pro Workstation Edition is not exclusively matched to SMBs. It is also suited for enterprises that require remote access to desktops, laptops and servers within the boundaries of the LAN. Enterprise support reps can provide IT support and services to network segments of end-users on workstations.
The Workstation Edition utilizes the PROXY Pro Master viewer, which is the application used for connecting to client machines within your network running the PROXY Pro Host client software. The Proxy Host runs as a service in Windows and is always at-the-ready, and allows for connectivity from PROXY Pro Master users within the network. It is secured with Windows Authentication, can be configured require end-user permission to connect, or can even behave in complete stealth mode. The PROXY Pro Deployment Tool is also included, and it allows you to create a custom installation for your Proxy Hosts and push out the installation with your settings. Also, use "Update Host Settings" feature to update settings post-installation.