Proxy Networks News

Media Coverage

Aeriandi Expands Scope of Secure Recording Products Through New Partnership with Proxy Networks

July 13, 2016

Partnership will see screen capture technology from Proxy Networks added to Aeriandi’s award winning secure desktop recording solutions

OXFORD, UK and BOSTON, MA – July 12, 2016: Aeriandi, a leading provider of secure voice services, and Proxy Networks, a global leader in remote support and access solutions, today announced a new strategic partnership. The agreement will see Proxy Networks’ screen capture technology incorporated into Aeriandi’s portfolio of secure payment and recording solutions, helping both companies meet the growing client demand for all-in-one secure recording capabilities.

Proxy Networks’ screen capture technology has been used for enterprise-scale screen recording at contact centres and helpdesks around the globe for over two decades. Its addition to Aeriandi’s secure recording platform will allow administrators to initiate recordings of agent desktops, playback on demand, export and edit recordings in the video editin...

Read More

SMBS REPLACING CLOUD SERVICES WITH SELF-HOSTED PROXY PRO FOR SECURE REMOTE SUPPORT

December 16, 2015

Boston, MA – December 16, 2015 – Proxy Networks, a leading provider of secure, self-hosted remote support and remote access solutions, today announced that Smith Brothers, a furniture manufacturer in Berne, Indiana for over 80 years, has selected PROXY Pro for its remote support needs. After evaluating numerous options, Smith Brothers decided to replace its Logmein annual subscription with PROXY Pro, which is available on a perpetual license model.

“We have been searching for a prospective replacement to Logmein for a few months. The replacement had to meet a few criteria, including comparable price and no loss of features. We finally found a suitable winner: PROXY Pro from Proxy Networks,” said Derek Augsburger, Director of IT for Smith Brothers.

In addition, the move from a public cloud service to a self-hosted, internal solution allows Smith Brothers to regain control over data and security for their remote support sessions. “PROXY Pro gives us fast remote control inside ...

Read More

PROXY NETWORKS EXTENDS SELF-HOSTED REMOTE SUPPORT SOLUTION TO LATEST WINDOWS AND MAC OPERATING SYSTEMS

November 10, 2015

Boston, MA – November 10, 2015 – Proxy Networks, a leading provider of secure, self-hosted remote support and remote access solutions, today released PROXY Pro 9.0, featuring full support for the latest Windows and Macintosh operating systems, improved remote printing for 64- and 32-bit platforms, and additional web-based administration tools. PROXY Pro is designed for easy deployment and configuration on-premise or in the cloud, and gives organizations fine-grained control over access rights, user accounts, reporting and more.

“Thousands of help desk and IT administrators use PROXY Pro for fast, reliable remote support every day,” said David Franklin, Director of Product Management at Proxy Networks. “With PROXY Pro 9.0, we’re extending that reliability and performance to Windows 10 and Mac OS X El Capitan. In addition, we’ve completely rewritten our remote printing module to provide more reliable bi-directional remote printing to/from 64- and 32-bit remote machines.”

Read More