PROXY Pro Software Downloads
SOFTWARE ZIP FILES
Description
English
PROXY Pro 10 Remote Access Software - Server Edition
On-premise, enterprise-class, server-based remote access software for remote support and remote management from anywhere, to anywhere. Includes the PROXY Pro Master for remote access, the PROXY Pro Host for screen sharing, the PROXY Pro Remote Access Server for connection managememt, access control and administration, and the PROXY Pro Deployment Tool for packaging and distribution of the PROXY Pro Host. For an overview of new features in PROXY Pro 10, click here. For help with installation of PROXY Pro 10 Server, click here.
PROXY Pro 10 Remote Access Software - Workstation Edition
Peer-to-peer remote access software solution for remote support and remote management of desktops, servers laptops and virtual machines within your LAN. Includes the PROXY Pro Master for remote access, the PROXY Pro Host for screen sharing, and the PROXY Pro Deployment Tool for packaging and distribution of the PROXY Pro Host. For an overview of new features in PROXY Pro 10, click here.
PROXY Pro 10 Utilities
PROXY Pro 10 Utilities zip file contains mass installation, diagnostics and other tools, including tools to prepare the PROXY Pro Host for cloning/imaging.
PROXY Pro 9
For customers looking for latest version of PROXY Pro 9.0.x, please click here. For an overview of new features in PROXY Pro 9, please click here.
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PROXY Pro 8.10
For customers looking for the latest version of PROXY Pro 8.10.x, please click here.
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PROXY Pro 8.0
For customers looking for the latest version of PROXY Pro 8.0.x, please click here.
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PROXY Pro 7
For customers looking for the latest version of PROXY Pro 7, please click here.
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PROXY Pro Screen Recording Edition
On-premise, scalable solution for recording large numbers of contact center agent desktop screens simultaneously. Includes PROXY Pro Screen Recording Server, PROXY Pro Host, PROXY Pro SDK Runtime Environment for integration with 3rd-party contact center solutions.
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INDIVIDUAL COMPONENT MANUALS
Description
English
PROXY Pro Host
Installation, configuration and operations guide for the PROXY Pro Host client application
PROXY Pro Master
Installation, configuration and operations guide for the PROXY Pro Master viewing application
PROXY Pro Gateway
Installation, configuration and operations guide for the PROXY Pro Gateway server-side component
PROXY Pro Web Console Operations Guide
Administrative & Operations guide for users of the PROXY Pro Web Console
PROXY Pro Web Console Install Guide
Steps to install the PROXY Pro Web Console onto your server
PROXY Pro Deployment Tool
Installation, configuration and usage of the PROXY Pro Deployment Tool
QUICK START GUIDES
Description
English
Deployment Tool Quick Start Guide
3-page PDF detailing the steps to get up and running with a minimal configuration (or click here for a video)
Gateway Edition Quick Start Guide
One-page PDF detailing the steps to get up and running with a minimal configuration
Remote Desktop Services Quick Start Guide
1-page PDF detailing the configuration to allow remote remote control into console and user sessions
VDI Host Quick Start Guide
2-page PDF detailing how to get started with the Proxy Host on VDI
Creating an image? Read this first!
Short PDF that documents the steps to prepare an operating system image with the Proxy Host. Applies to Gateway Edition and Private Cloud Edition customers.
SUPPLEMENTARY DOCUMENTATION
Description
English
Using Proxy and SSL
1-page PDF detailing how to apply an SSL certificate to the Gateway and Proxy Web Console site in IIS
Pre-Deployment Host Settings Checklist
5-page PDF describing best practices when it comes to client-side configuration options
Engineering-Approved Connectivity Diagram
3-page PDF showing three implementation approaches (with DMZ, without DMZ)
7 Layers of Security
4-page PDF describing 7 “Must-haves” to Ensure Remote Access Security across your Organization
Locking down your Private Cloud Server
1-page PDF describing how to harden Private Cloud Edition security
PROXY Pro Gateway Migration Tips
1-page PDF covering migration to a new server with zero downtime
