As a company, we monitor our competition and the remote access & support industry in general. Recently, there’s been stories about a security breach at TeamViewer:
A friend of mine, who manages IT for a grocery store chain in Eugene, Oregon had this exact same problem happen to him at his job as a result of using TeamViewer a couple weeks ago. About five of his machines were affected because he used the same TeamViewer 4 or 6-digit pin code on each of his machines for convenience’s sake. A hacker was able to discover the pin code somehow and then re-used it to connect to more computers in my friend’s network.
As for the damage done, the hacker signed into Ebay on the machines he was controlling through TeamViewer, bought a bunch of iTunes gift certificates and redeemed them.
Interestingly, TeamViewer denies any responsibility. That may be the case but you must ask yourself:
- How did the hacker discover the pin code so easily?
- Why does TeamViewer allow the pin code to be re-used to connect to UNATTENDED machines?
- Are you putting your company’s machines at risk by using TeamViewer?
Thanks for making the switch to Proxy Networks. We’re very proud to have you as a customer, and the best thing you can do in return is to recommend us to your pals in IT at other companies.