Workstation Edition - Best Practices for Upgrading

Download the Software Zip File

Click here to grab the Workstation Edition software zip file.

What Component Do I Upgrade First?

The general rule of thumb is that a newer Proxy Master is backwards compatible for connectivity to an older version Host, just not the other way around.  That being said, always upgrade your Proxy Masters before upgrading your Proxy Hosts so that you'll be able to connect to each of them throughout the upgrade process.   Note that a machine has a Proxy Master and a Proxy Host installed, be sure to upgrade both, one after the other (doesn't matter which) for best results.

Which License Keys Do I Use?

Before upgrading, you'll need your upgrade license keys handy.  We typically provide license keys to the primary contact we have on file for your company; if you don't have them and need to request them, write to sales@proxynetworks.com and your Account Manager will follow up with you.
 

Proxy v9.0 ComponentKey Starts With
Master - Viewer License4250
Host - Client for desktops, laptops, servers4230

*If applicable.

How do I deploy the latest version of Proxy?

As for the Proxy Master, simply double-click the Master.msi installation file and you'll be prompted for your license key during the installation wizard.  As for automating the upgrade, the Proxy Deployment Tool can be used to deploy the Proxy Master out to machines across your network, and it can also be used to deploy the Proxy Host with the new license key baked into the install.  Please see the Proxy Deployment Tool Quick Start Guide PDF which is a brief 3-page PDF that walks you through the click-by-click steps necessary to use the tool or watch the walk-through video.

As for upgrading your PROXY Pro Host clients to the latest version, please refer to the below.

Proxy Deployment Tool Walk Through Video:   Click here

Deployment Tool Walk Through PDF:   Click here

For customers with active Maintenance & Support

Live support is available upon request to ensure your upgrade goes smoothly and to address any questions along the way. The Proxy Networks Support Team can be reached at support@proxynetworks.com or by phone at 617-453-2700.