PROXY/Pro: Overview
Overview of PROXY/Pro 5.20
When support requests are piling up, the last thing you need is a remote control solution that is missing features or potentially exposed to security risks. PROXY/Pro has been used for over a decade by helpdesk administrators around the world because of its professional features, ease-of-use, security and low cost.
Professional features
PROXY/Pro provides includes specialized features, such as polling for remote hosts and blanking of host screens, that make it more effective and more productive than freeware alternatives.
Ease-of-use
Customers love PROXY/Pro because it is easy to use and easy to teach to new helpdesk employees. Who needs a user manual when you can learn PROXY right out of the box?
State-of-the-art security
PROXY/Pro employs advanced 256-bit encryption & strong Windows authentication to ensure that your remote control sessions are secure and hacker-proof.
Cost effectiveness
The combination of professional features, ease-of-use and state-of-the-art security with low cost makes PROXY/Pro a must-have for your helpdesk.
Key Features
Peer-to-peer remote control connections
PROXY/Pro enables helpdesk personnel to quickly log on to remote machines using dedicated, secure peer-to-peer remote control connections.
Real-time responsiveness
Highly optimized communications protocol delivers sub-second response time to keyboard and mouse input, making your helpdesk personnel feel like they are sitting in front of the remote machine.
Bi-directional interactivity
PROXY/Pro allows the remote machine user to provide keyboard and mouse input to assist or collaborate with your helpdesk personnel.
Blanking remote computer screens
PROXY/Pro gives you the option of blanking out the remote computer screen, in case your helpdesk personnel need to keep their activities on that machine confidential.
Automatic Discovery
PROXY/Pro automatically polls for and builds a list of remote machines available on the network, so you don't have to remember specific IP addresses or computer names.
From Our Customers
“We tried different remote control software but it was hard to manage. We selected Proxy since it was user-friendly and very effective.”
Rick Yoshioka, Computer Consultant to Major League Baseball
