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PROXY Pro 6 Remote Desktop Software Provides Remote Desktop Services for Thin Clients

Seamless Integration with Terminal Servers Allows Server-Side Screen Recording and Monitoring of Terminal Services Sessions


Boston, Massachusetts, June 24, 2009 - Proxy Networks, Inc., a leading provider of remote desktop software, announced today that its latest release of PROXY Pro 6.10 now supports remote desktop services, including screen recording, for thin clients supporting terminal services sessions. Unlike other solutions, PROXY Pro 6.10 does not require any software to run on the thin clients; instead, PROXY Pro 6.10 interoperates with terminal services sessions at the terminal server, allowing for highly efficient screen recording, remote control and remote monitoring.

Call centers using terminal servers such as Windows Terminal Server or Citrix XenApp Server can now monitor and record terminal services sessions more efficiently than ever before, and eliminate any performance degradation for customer service representative stations.

"PROXY Pro 6 has been deployed for screen recording by thousands of call centers and operations control centers around the world. The server-side remote desktop services in PROXY Pro 6.10 allow them to quickly and easily to extend screen recording and monitoring capabilities to tens of thousands of terminal session seats," said Andy Kim, CEO of Proxy Networks.

Key Features

Following are key features of PROXY Pro 6.10 Remote Desktop Services for thin clients:

  • Remote Monitoring: Use one-click access to monitor terminal sessions
  • Remote Control: Inject keyboard and mouse commands into terminal sessions
  • Remote Management: View and change configuration settings for terminal sessions
  • Server-Side Screen Recording: Record screen activity on one or more terminal sessions
  • Stealth Mode: Monitor and/or record terminal sessions without notifying end users
  • Centralized Auditing: Collect and review details of all remote support activities in one central location.
  • Centralized Deployment: Avoid installation of software on thin clients with centralized, server-side integration of PROXY Pro 6.10 with terminal servers

For Partners

Proxy Networks works with many of the largest voice recording and quality monitoring software solution providers in the world. For more information about integrating PROXY Pro 6 capabilities with your voice recording or quality monitoring application, please contact us at info@proxynetworks.com.

Availability

PROXY Pro 6.10 is available immediately. Visit http://www.proxynetworks.com to get a free 30-day trial. Discounts are available for large volume purchases.

PROXY Pro customers with active Maintenance and Support Agreements will receive PROXY Pro 6.10 as a standard upgrade. Previous customers of PROXY Pro remote desktop software products qualify for discounts of up to 50%.

For North American customers, please contact us directly. For international customers, please contact the Proxy Networks reseller in your local area.

About Proxy Networks

Proxy Networks, Inc., formerly a division of Juniper Networks, Inc., has been a leading provider of innovative remote desktop software for more than 15 years. PROXY Pro 6.10 includes: Remote access software to reach remote PCs anywhere, anytime; remote control software to resolve support issues quickly and collaboratively; and remote management software to monitor and repair configuration settings in real-time. Thousands of helpdesk technicians and IT administrators use PROXY Pro every day to support millions of desktops, servers and mobile devices around the world.

Proxy Networks, Inc.
320 Congress Street
Boston, MA 02210
(617) 453-2700
info@proxynetworks.com

Media Contact

Jackie McKeon
inSegment, Inc.
1000 Highland Ave, Suite 200
Needham, MA 02494
(617) 418-3758
mckeon@insegment.com



From Our Customers

"Proxy allows me to connect with my users and solve their problems immediately, instead of travelling to their location which eats up valuable time. It also lets me provide training remotely for new and existing customers. I am able to perform maintenance afterhours without user interaction at all our remote locations. I am satisfied enough so that I have recommended the product to several other companies which are now Proxy users."

"Watson Realty Corp has offices located throughout North and Central Florida and South Georgia with over 1100 workstations and 1600 agents. With Proxy Pro, we can give immediate software and hardware support. Proxy Pro has proven to be a essential tool and our investment has been returned several times over by reducing the amount of time that I have to send technicians onsite."

"The new remote management software tools in PROXY Pro are very convenient to use. It is very useful to be able to make repairs on-the-spot, without having to make any security exceptions or asking the user to log-off."

"PROXY Pro has a small footprint, doesn't conflict with any other software we use, works over a wide variety of bandwidths and is incredibly simple to use. It's everything an IT professional wants in a software program."

"We switched from PCAnywhere to PROXY Pro Gateway because it's a better tool for remote control. It functions more efficiently and allows us to easily maintain centralized management of our firm's remote control - I highly recommend it!"

"With PROXY Pro Gateway, I have absolute control over security and access policies - the product is so easy to implement and provides excellent value."

"PROXY Pro Gateway is an excellent product for remote access and control - it's been a great tool to have for our department."

"Gateway edition is completely reliable. It's very fast, even on limited bandwidth networks - and it's a breeze to find users with the centralized administration provided by the Gateway component."

"We absolutely love PROXY Pro. It's dependable, does what it's supposed to do, and its professional capabilities make it far more useful than Windows RDP."

About Us

Proxy Networks, Inc., is a leading provider of remote desktop software and remote collaboration software for help desk technicians, network administrators and IT managers.

PROXY Pro, our flagship remote desktop software solution, is used by thousands of customers every day to provide remote PC access to millions of desktops, servers and mobile devices around the globe.

PROXY Pro 7 is Here!

Supporting Windows 7, Macintosh and Linux systems

PROXY Pro 7.0 Remote Desktop Software provides remote access and remote control of Windows 7, as well as Mac and Linux computers.

PROXY Pro 7 Press Release